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SHIPPING POLICY

All shipping charges quoted apply only to shipping within the mainland of the U. S. For shipping quotes for areas outside this area or for orders over $1000.00, please email us at shurenoughauto@aol.com for shipping quotes. At this time, we do not ship internationally, but can provide shipping quotes for Alaska, Hawaii, and U. S. Territories. Insurance is included in the shipping costs. All orders are shipped UPS. Please allow 9-12 business days for delivery. We do not ship to P. O. Boxes.



RETURN POLICY

Shurenough Shops offer the following Returns Policy:

Please contact Customer Service at shurenoughauto@aol.com for return authorization before returning merchandise. Failure to do so will result in no credit being issued.

Remember to contact us first in the case of broken or defective items. Because all shipments are insured by us, we may not require a return if the item is broken or defective. Read below for the policies on different types of returns.

Return Policy for broken or defective items

If an item reaches you in less than satisfactory condition, please contact us immediately and we will determine whether a credit or replacement is in order. We will provide you instructions on returning and / or receiving a replacement item. You must contact us within 7 days of receipt of merchandise.

Return Policy for non-defective, non-broken items

Returns for non-defective, non-broken items must be made within 7 days. There will be a 25% re-stocking fee on all non-defective/non-broken items. Shipping will not be refunded on non-defective/non-broken returns.

Returns cannot be accepted after 7 days.

Merchandise must be returned in it's original inner packing and must be in resaleable condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.

If a customer refuses delivery of an item, or the wrong address is given at the time the order is placed and the order cannot delivered, the 25% restocking fee will automatically apply and shipping charges will not be refunded.


If we authorized you to return an item, write the Order ID number on the outside of the box and return it to the Customer Service address on the packing slip:

Customer Service
PO Box 691300
Los Angeles, CA 90069

Once we receive the return, we will credit your account.

Last Updated: 9 Jul 2008 16:12:32 PDT home  |  about  |  terms  |  contact
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